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Current coldAlert

No service coldAlert icon coldAlert Level 0
'Service not operational'


To join the service please register. Alternatively contact us on 01273 484 337 or email


coldAlert is provided by Sussex-air

Map of Sussex counties
coldAlert Level 1
'Conditions back to Normal'

coldAlert has made me feel much more in control. That somebody actually rings me up.. it's given me more confidence.

What is coldAlert?

coldAlert is a free service for residents of Sussex providing cold weather alerts to vulnerable individuals.

It is open over the winter from November 2015 - March 2016.

coldAlert levels

Normal coldAlert icon Level 1
'Conditions back to Normal'

Alert coldAlert icon Level 2
'Alert & Ready'

Action coldAlert icon Level 3
'Take Action'

Emergency coldAlert icon Level 4
'Emergency Action'

coldAlert research

The coldAlert 2012/13 winter service was evaluated to ascertain the effectiveness of the pilot service.

The pilot service supported over 100 people in it's first winter and the evaluation provides an overview of the service operational aspects and users feedback.